Click on the setting button (Gear) in the lower left of the WinTV v10 application. Then click on the Devices tab and highlight your WinTV device and click Tuner Setup. (see the first picture below). In the Device Setup Wizard, you will see a list of TV formats which your Hauppauge TV tuner can support.Depending upon which Hauppauge tuner you have, you will have a choice of analog, digital. Hauppauge WinTV-Go-Plus Tuner Card 1033 PCI Interface. Type: TV Tuner Cards; Others: Sound card CD-ROM drive; Specifications: Live TV from 125-channel cable ready TV tuner or from an external audio/video source. TV-in-a-window on your PC, any size up to full screen. Plus channel surf 16 channels at a time.

Download sound card drivers or install DriverPack Solution software for driver scan and update. Windows XP, 7, 8, 8.1, 10 (x64, x86) Category: Devices. Are you tired of looking for the drivers for your devices? DriverPack Online will find and install the drivers you need automatically. Download DriverPack Online for free. Shop for hauppauge at Best Buy. Find low everyday prices and buy online for delivery or in-store pick-up.

Hauppauge Capture

Hauppauge Capture version 38344 | Date: Dec. 9, 2020 | Size: 81 MB
Release notes | Backup download site | Previous version 37227

To install

• Plug your Hauppauge product into your PC or power cycle your Hauppauge product ( if this is an upgrade to an existing version of Hauppauge Capture)
• Click the download button above and 'Save' Hauppauge Capture to your PC (do not select 'Run')
• Once Hauppauge Capture is downloaded, run the Hauppauge Capture installation from your 'Download' folder
• If you see the message 'Windows Protected Your PC, Windows Smartscreen prevented an unrecognized app ..', click 'More info' and 'Run anyway'. Windows Smartscreen is a new 'feature' in Windows 10 to prevent new updates from being installed automatically.
• After installation, you will be asked to reboot your PC. Please reboot.
• While rebooting your PC, if you have an HD PVR 2 or HD PVR Pro 60, power cycle by removing the power plug or USB cable from the back of the device for a few seconds and then plug it back in. This resets the device.
• Once your PC is rebooted, you will see the Hauppauge Capture icon on your Windows desktop. Run it.

Hauppauge Capture supports the following products:

• HD PVR Pro 60
• HD PVR 2 (all models)
• Colossus 2 and Colossus
• HD PVR Rocket
• USB-Live2
• ImpactVCBe and ImpactVCB
• HD PVR 60
• HD PVR model 1212
• Note: if you have the Colossus 2, HD PVR 2 model 1512 or the HD PVR 2 GE+, if you have 5.1 channel AC3 audio from HDMI or optical audio, your recordings will have 5.1 channel AC-3 audio

To install the Windows driver:

Leave your Colossus plugged into your PC. Follow the following steps:

• Download the Colossus driver (click the Download button above).
• Click to install.
• At the completion of the driver install, you should see a message which says Drivers have been updated successfully.
• Reboot your PC to enable the new Colossus driver.

Name: Colossus_Driver_1_8_31093_0.exe
Size: 6.5 MB
Updated: 4/09/2013

Note: the Media Center support for HD PVR is for Windows 7 only.

Release and installation notes

Installation package

Size: 6.6 MB
Date: Oct. 4, 2011

IR blaster setup

Make sure 'Use internal blaster' is selected

IR Blaster Configuration program

This program configures the IR blaster for use with the WinTV application. Included is the selection of the set top box and the learn mode.

Name: irblast_28025.exe
Size: 414KB
Updated: 2/3/2010

IR Remote control application

Remote control applet for use with WinTV 7. After you run this applet, an icon will appear in your Windows device tray showing that the Hauppauge remote control is active.

Name: ir32_28015.exe
Name: 442KB
Name: 2/3/2010

WinTV v7 installation and use, with IR Blaster installation instructions

What Operating Systems are supported by Colossus?

Do I need a PC to use Colossus?

Can I record video from a composite video source?

Yes.

Though the Colossus does not have a dedicated composite video connector, just connect your composite video cable to the blue cable on the Colossus A/V cable set. Recordings will be done from the composite video source.

Can I use Colossus with a Mac?

System Requirements

When you playback an Colossus recording on your PC screen, you need a fast CPU and at least 256MB of graphics memory.

Processor Requirements (minimum):

Dual core CPU 2.0Ghz or faster

Graphics with 256MB memory (or greater)

Sound card

PCI Express x1 slot

Can I use the Colossus with Microsoft's Windows Media Center application?

Can I use the Colossus with Linux?

At this time, there is no Linux support for Colossus.

Can I record high definition TV from a Cable TV or Satellite box?

Yes. By connecting the Component video output from your high definition cable TV or satellite TV set top box to the component video inputs of the Colossus, you will be able to record the TV programs coming from your set top box to the hard disk. Component video connections are normally the Red/Green/Blue connectors on the back of a set top box. Sometimes they are also called YPrPb or YCrCb connectors.

What type of recordings can I make with the Colossus?

Colossus encodes in real time directly to the hard disk in an H.264 format with AC-3 audio.

There are three formats which you can choose when recording a video:

.TS which is a generic 'transport stream' compatible with many digital media players

.M2TS which is compatible with the Sony Playstation3

.MP4 which is compatible with the XBox360

All recording file types can be used to burn AVCHD Blu-ray compatible disk recordings.

The Colossus files can also be burned onto a standard DVD+R or DVD+RW disk for playback in a Blu-ray disk player using the included Arcsoft application.

Note: Some older models of Blu-ray DVD players cannot play AVCHD files on either DVD-R or DVD+R discs. Check your owner's manual to see if your Blu-ray player is compatible. If it is not, check with the manufacturer to see if a firmware update is available

What type of audio encoding is made with the Colossus?

There are three ways of bringing audio into Colossus: through the stereo audio jacks on the A/V adapter cable, through the HDMI connector or through the optical audio connector on the back panel.

When bringing audio in through the stereo jacks, audio is digitized and then recorded as AC-3.

When bringing audio in through the HDMI connector or the SPDIF optical audio jack, the audio is recorded in the format which is received. If the source provides AC-3 audio, the audio track is AC-3. If the source provides AAC audio, AAC audio is recorded. There is no conversion of the audio format.

DTS audio is currently not supported.

AC-3 5.1 channel audio is preserved if you are creating an AVCHD DVD. If you are creating a standard DVD the audio will be transcoded to AC-3 2 channel. Creating MP4 files will also result in 2 channel audio.

Can I output files I’ve recorded with my Colossus or other content from my PC back to an external TV monitor through the component video outputs on the Colossus?

How can I use my remote control with the Colossus?

Can my PC go into hibernate or sleep mode when using Colossus?

When opening the Arcsoft capture module I only see a Channel button?

Video in preview windows has incorrect colors?

Video is jerky or broken up while capturing?

I get a black screen in the capture window when using the component input?

Audio pass through does not work

Does the captured transport stream contain closed caption data?

What resolutions and bit rates are supported using Colossus?

Record high definition video at up to 1080i resolution, 720p or VGA/D1

Record at datarates from 1Mbs to 20Mbs, constant and Variable Bit Rate

Make Blu-ray format AVCHD recordings, so you can burn your TV recordings onto a standard DVD disk (up to 2 hours of video at 5MBits/sec) and playback on Blu-ray DVD players

What file formats are created by recording with the Colossus?

How much disk space will it take up when recording?

Where can I record the files to using the Colossus and can I use it independently?

Can I burn a Blu-ray disk with my Colossus?

I get a black screen in the Showbiz capture module and no output to my TV when I connect my Xbox 360, PS3 to the Colossus.

Make sure you’re gaming system is not set to 1080p. The Colossus does not understand this format. Please set the output resolution to 1080i or 720p. Please see the appropriate setup instructions for your game console:

If I record my game play can I uploaded it to the internet?

Yes. In the Arcsoft Showbiz application, once you have your completed video file (from the edit section) ready for upload, simply go to the ‘Produce’ section and choose “Upload to Youtube”. The software will automatically create the .MP4 file compatible for Youtube content and prompt you a screen to access your Youtube account, ready for upload.

Can I see a video clip recorded from Colossus?

If you have an H.264 decoder on your PC or Mac, here is a little video clip (15 seconds) which shows a recording made from a cable TV box through the component video connections. It was recorded using the Arcsoft ShowBiz application at 8Mbit/sec.

Can I push video encoded with Colossus or HD PVR through VLC?

If you are a developer, you can bring H.264 encoded video in from either Colossus or HD PVR into VLC so it can be streamed out from your PC. Microsoft provides a sample network transmit/receive filter set in their DirectX SDK.
Here is the way this works:
The HDPVR encoder filter produces transport packets. If you (the developer) create a small 'network push' filter that can receive the transport packets in the directshow graph, then forward them to a udp network address and port (for example udp://192.168.1.1:1234), then VLC is capable of receiving and rendering them.
Start VLC from the command line with: vlc udp://192.168.1.1:1234

No audio is detected when editing Colossus recordings in Sony Vegas

Sony Vegas does not detect non-AC-3 audio in .TS or .M2TS files. When recording videos in the Arcsoft Capture module, make sure AC-3 is selected under Format settings. If using Colossus with Sony Vegas, you must use either optical audio (Dolby Digital AC3 audio format) or you must record in MP4 format with AC-3 audio.

Diablo port devices driver download for windows 10. If you are using an Xbox360 and want to record TS files, you must use either HDMI or optical audio. You can set your Xbox to output Dolby Digital in System settings / Audio settings

If you are using a PS3 and want to record TS files for use in Vegas, you must use Component Video and optical audio. To set your PS3 to optical audio out, in your PS3 go to Settings / Sound settings / Audio output settings. Select Optical digital and Dolby Digital 5.1 Then use an optical audio cable for recording.

When I upload videos to YouTube using Arcsoft Showbiz, I do not get an HD option for playback

In Showbiz you have to set the default resolution used when uploading. This is done by going to Options; Preferences; Other and selecting the desired YouTube resolution.

Note: Before connecting your Xbox 360 to the HD PVR or Colossus, connect it to your HD TV set to make the settings. By default, the Xbox 360 will be set to 1080p and HD PVR and Colossus will not work with this resolution. You will need to change your Xbox 360 to 480p, 720p, or 1080i.

Connection diagram

Hauppauge Sound Cards & Media Devices Driver Download For Windows 7

Click for larger image

Watch this YouTube video for Xbox setup instructions, or look below for screen shots

HAUPPAUGE HDPVR TUTORIAL - SONY VEGAS SETTINGS

Step by step instructions for the Xbox 360

First, turn on your Xbox 360 and navigate to the main menu.

Navigate to the last menu on the right and go into System Settings.

Go into Console Settings

Go into Display.

Go into the HDTV Settings.

Now select the resolution you want.

The HD PVR will only work with 480p, 720p, and 1080i. If your system is currently set to 1080p. change it to 1080i.

When you select the new resolution, you will be asked if you want to keep the new settings. Please select Yes, keep these settings.

You are now done.

Please turn off on your Xbox 360 and connect it back to your HD PVR or Colossus using component cables.

Note: Before connecting your PS3 to the HD PVR or Colossus, connect it to your HD TV set to make the changes to the PS3 video modes settings. By default, the PS3 will be set to 1080p and HD PVR and Colossus will not work with this resolution. You will need to change your PS3 360 to 480p, 720p, or 1080i.

Connection diagram

Click for larger image

Watch this YouTube video for setup instructions, or look below for screen shots

HAUPPAUGE HDPVR TUTORIAL - SONY VEGAS SETTINGS

Step by step instructions

Before connecting your PS3 to the HD-PV or Colossus R, you must set the proper PS3 video output. These are instructions on how to do this.

First, navigate to the Settings column on the PS3 main screen.

Scroll down to Display Settings

Select Video Output Settings.

Note: You should have your component cables attached to your TV. If not, please take a moment to attach the component cables to the TV.

Select Component/D-terminal. You will then be given a confirmation and after proceeding, you need to change your TV to the component video.

Next you will receive a screen were you will select the desired input resolution.

HDPVR and Colossus can accept up to 1080i so select 1080i. You can also select 480p and 720p.

After selecting 1080i, hit X Enter to go to the next step.

Confirm that you have selected 1080i by clicking X Enter.

Next you will be prompted to set up the Audio Output Settings and then click X Enter.

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Here you will select either audio input connector or optical digital (cable sold separately). Chose the way audio will be connected to the HD PVR/Colossus.

You will be shown the audio settings. Click X Enter to continue.

If you select Audio input connector you will be prompted to finalize the setup.

If you have selected optical you must select the compatible formats either PCM 2ch or Dolby 5.1.

After you confirm your audio settings, you may now power down the PS3 and connect it to your HD PVR / Colossus.

When you open the Arcsoft capture module, select YPrPb for you video input and either RCA back (if you selected audio input connector) or S/PDIF (if you chose digital optical) for your input audio.

Then capture some high definition video!

Hauppauge Capture has a
built-in microphone audio mixer to record your game commentary

click to enlarge

• Record, edit and upload your Xbox, PlayStation, WiiU and PC game play in HD. Also for recording HD from cable or satellite TV boxes using Component video.
• Webcam mixer built-in: record your videos with Facecam (HD PVR 2, HD PVR Rocket and Colossus 2) (Note: Facecam requires an i5 or i7 or faster processor)
• Audio mixer built in: add game commentary to your recordings and Twitch and YouTube streams. With multi-track audio
• Simple and fast trim editor, with no loss in video quality. I frame editor allows you to trim your videos without having to re-encode so there is no loss in video quality
• Upload your game recordings to YouTube
• Built-in live streaming: includes Hauppauge StreamEez for Twitch and YouTube Live streaming. (Note: YouTube streaming requires Live Event enabled by YouTube)
• Built-in logo inserter: put your channel logo (PNG, jpeg or GIF) in your recordings and video streams (HD PVR 2 and Colossus 2 only)
• Simple to use video quality selector and scaling options
• 5.1 channel audio: record 5.1 channel audio over SPDIF Optical on the HD PVR 2 GE Plus and the HD PVR 2 model 1512

Personal Logo inserter

The Personal Logo inserter is part of Hauppauge Capture and can be found in the Settings tab. It only runs with the HD PVR 2 (all models) and Colossus 2. There is also a standalone version which is installed with the HD PVR 2 Installer.

Some tips on using the Personal Logo application

• The logo must be less than 1200pixels x 550pixels and be a GIF, BMP or PNG format. PNG files are recommended since they can be transparent. When creating a PNG file, create 24-bit transparent logos.
• In Hauppauge Capture, click the Settings tab and then click 'Enable Personal Logo'. Then click 'Browse' and find your logo. Once you open the logo, you can position it on the screen by dragging it around with your mouse. Then click the 'Apply' button to add your logo.
• If you change the record resolution, the HD PVR 2 record application will calculate where to reposition it to keep it in the same spot.
• You can adjust the transparency by using the Alpha slide bar. All the way to the right makes the logo fully opaque, while moving it to the middle makes the logo semi-transparent.
• The settings are 'sticky'. Once set, they will be applied to all future recordings (unless you re-run the Personal logo program and make changes).
• Here is a short test video we made using the logo inserted by the Personal Logo application. https://www.youtube.com/watch?v=0T1phlzaz28

Hauppauge Capture

Hauppauge Capture version 38344
Date: Dec. 9, 2020 | Size: 81 MB
Release notes | Backup download site | Previous version 37227

To install

• Plug your Hauppauge product into your PC or power cycle your Hauppauge product ( if this is an upgrade to an existing version of Hauppauge Capture)
• Click the download button above and 'Save' Hauppauge Capture to your PC (do not select 'Run')
• Once Hauppauge Capture is downloaded, run the Hauppauge Capture installation from your 'Download' folder
• If you see the message 'Windows Protected Your PC, Windows Smartscreen prevented an unrecognized app ..', click 'More info' and 'Run anyway'. Windows Smartscreen is a new 'feature' in Windows 10 to prevent new updates from being installed automatically.
• After installation, you will be asked to reboot your PC. Please reboot.
• While rebooting your PC, if you have an HD PVR 2 or HD PVR Pro 60, power cycle by removing the power plug or USB cable from the back of the device for a few seconds and then plug it back in. This resets the device.
• Once your PC is rebooted, you will see the Hauppauge Capture icon on your Windows desktop. Run it.

Hauppauge Capture supports the following products:

• HD PVR Pro 60
• HD PVR 2 (all models)
• Colossus 2 and Colossus
• HD PVR Rocket
• USB-Live2
• ImpactVCBe and ImpactVCB
• HD PVR 60
• HD PVR model 1212
• Note: if you have the Colossus 2, HD PVR 2 model 1512 or the HD PVR 2 GE+, if you have 5.1 channel AC3 audio from HDMI or optical audio, your recordings will have 5.1 channel AC-3 audio

Hauppauge Capture supports the following models:

• HD PVR Pro 60
• HD PVR 2 (all models)
• HD PVR Rocket (all models)
• StreamEez Pro (all models)
• Colossus 2 (all models)
• HD PVR 60
• USB-Live2
• HD PVR model 1212 and other original HD PVR models (Webcam, Logo, Streaming, Microphone, and direct MP4 capture not supported)
• Colossus (all models) (Webcam and Logo not supported)

Note: you can have Showbiz, the WinTV application and Hauppauge Capture installed at the same time on your PC, but you can only record from one program at a time.

Hauppauge Capture System Requirements

I was wondering how I can record my commentary with game audio?

With the Hauppauge Capture application, you can plug your microphone into the 'mic input' on your PC. Hauppauge Capture will mix your game play audio with microphone audio. With Hauppauge Capture, there are seperate volume adjustments for game play and microphone audio. You can also add PC sound (music or Skype audio) to mix together PC audio with game audio and your game commentary.

In some cases, in order to have third party chat in your recordings and streams, you might need the Hauppauge Chat cable.

What types of video sources can I record?

Hauppauge Capture supports HDMI, Component, S-Video and composite video sources. Audio can be from HDMI, SPDIF (on Hauppauge recorders with optical audio connectors) or left/right audio.

Does Hauppauge Capture support HDCP?

No.

If you have a video source with HDMI out and the HDMI is protected with HDCP, this video cannot be recorded.

On game consoles, you can turn off HDCP so that your game play can be recorded (you can find instructions to do this with the Xbox One and PS4 on the Hauppauge support page).

With cable or satellite boxes, if your HDMI video is protected with HDCP, you can use Component video. Component video is HD and can always be recorded.

I am getting squeaky audio when I record game commentary with my microphone. How can I fix this?

Sometimes the audio sampling rate of the microphone is not matched to the audio recording. In order to match them up, set the sampling rate of the microphone to 48Khz. Here's how to do this:

• On your PC, go to the speaker icon on the right side of your desktop's toolbar, right-click the speaker icon and select 'Recording devices'.
• Then in the new window that opens, locate your microphone and the right-click it in the list and select the option 'Properties'. A new window called 'Microphone Properties' will open.
• Go to the 'Advanced' tab. There you'll see a section named 'Default Format', click the drop down menu and select this from the list: 2 channel, 16 bit, 48000 Hz (DVD Quality). Then click apply, restart your PC and give the recording another try.

Can I record composite video or S-Video?

Yes. In Hauppauge Capture, set the Video Source to Composite or S-Video.

Recordings from composite or S-Video are still made in the H.264 format.

To use S-Video with some Hauppauge recorders, you will need to use the optional Hauppauge AV cable model 6021252 which you purchase on the Hauppauge Webstore.

I'm trying to record from a Nintendo Switch, but I'm getting a 'No HDMI signal detected' message. How can I fix this?

The basic problem is that the Nintnedo Switches' HDMI resolution, in 'Atomatic' mode, is not what the HD PVR 2 needs to sync up.

Do this:

• In the Switch settings System settings > TV output > TV resolution, change from 'Automatic' to either 720p or 1080p
• you must connect the power to the docking station before connecting the HDMI lead to the HD PVR 2

I'm not getting audio on my TV monitor, but I have audio in my recordings. How can I fix this?

Some users have reported that they get audio in their recordings, but do not hear audio on their monitor. We find that this is caused by the Hauppauge HD PVR 2 being able to accept AC-3 audio but the monitor is only two channel audio.

In Hauppauge Capture, go to the Advanced Settings -> Audio Encode and click the button which says 'Disable HDMI AC3 support'. This forces your video source to output 2 channel audio which should work with your monitor. Then power cycle all your devices: your game console or video source, your monitor and the HD PVR 2. When you power everything up again, the HD PVR 2 will report that it can only do 2 channel audio and you should now have audio from your monitor.

What kind of webcam can I use to make Facecam videos?

Hauppauge Capture uses any webcam, either HD or standard definition, as long as it has a 'raw' YUV or YUY2 mode. MJPEG and other compressed formats are not used. Your webcam can be 4:3 or 16:9. Popular webcams include the Microsoft Lifecam HD-3000 plus, if you have a laptop, the built-in webcam.

Hauppauge Capture chooses the most suitable video mode supported by your webcam. You can set the size of the video, and the format (4:3 or 16:9) in the Settings menu of Hauppauge Capture.

Can I record video from my old Nintendo, PS2 or Wii?

Yes. Connect the yellow cable from your console (Nintendo, PS2, Wii or any other game console which has a yellow composite video connector) to the Blue connector on the Hauppauge AV cable. Then connect the red and white audio cables from your Wii to the red and white connectors on the Hauppauge AV cable. Then, in Hauppauge Capture, select Composite under Video input and Line In under Audio input.

Here is a video which shows you how to use the HD PVR 2 with an Nintendo 64: http://www.youtube.com/watch?v=Mb541Ww09jg

Can I record high definition TV from a Cable TV or Satellite box or DVR?

If your satellite or cable box or DVR has Component Video connections on the back of the receiver (normally Red/Green/Blue or marked YPrPb), then the answer is 'yes'. By connecting the Component video output from your high definition cable TV or satellite TV set top box to the Component video inputs of the HD PVR 2 or Rocket, you will be able to record the TV programs coming from your set top box to the hard disk. Component video connections are normally the Red/Green/Blue connectors on the back of a set top box. Sometimes they are also called YPrPb or YCrCb connectors

If your cable box only has HDMI, you might need an HDMI to Component video converter. Here is a diagram on how this converter is connected.

What type of recordings can I make with Hauppauge Capture?

Hauppauge Capture supports H.264 recordings in the TS, MP4 and M2TS format. The video quality of MP4 and TS files are the same.

If you are recording from a USB-Live2, recordings are made in an MPEG-2 format.

What type of audio encoding is made in Hauppauge Capture?

If you are using the HD PVR 2 there are three ways of bringing audio into HD PVR 2: through the Line In (RCA) stereo audio jacks on the A/V connector, through the HDMI connector or through the optical audio connector (on HD PVR models with SPDIF support). When bringing audio in through the stereo jacks, audio is recorded as MPEG 1 layer 2 audio. When bringing audio in through the HDMI connector, the audio is also recorded as either AC3 or in MPEG 1 layer 2 format. Only HD PVR 2 models with SPDIF support will record AC3 audio.

If you are using the HD PVR Rocket or HD PVR Pro 60 recordings are always made with MPEG 1 layer 2 audio.

Computer Sound Cards

If I record my game play, can I uploaded it to YouTube?

Hauppauge Sound Cards Free

Yes. Recordings made with Hauppauge Capture are either in TS, M2TS or MP4 formats, which can be immediately uploaded to YouTube without conversion. Hauppauge Capture records from HD PVR's in an H.264 form which is used by YouTube. And the Hauppauge Capture Edit tab allows you to trim your videos very quickly without the need to re-encode.

I see Hauppauge Capture can make screen shots. What is the size of those screen shots?

The size of the screen shots is based on your incoming video signal size. 1080p video screen shots will be 1920 x 1080 pixels.

Can I record my webcam while recording and streaming with the HD PVR 2?

Yes for recording, no for streaming. With the latest version of Hauppauge Capture, you can record your videos with a webcam in your recordings. This is called the 'Facecam' feature in Hauppauge Capture. Facecam allows you to specify the location and size of video from your webcam in your recordings.

I'm using a PS3 and I see a black preview screen in Hauppauge Capture. How can I fix this?

This happens if you connected your PS3 using HDMI and now want to use Component video so you can record with HD PVR 2.

To fix, you need to reset the video settings on your PS3. To do this:
- Make sure you have the HDMI cable disconnected on your PS3
- Then push the PS3 power button on the front of the PS3. You should see the light go Red. This means your PS3 is turned off.
- Then hold down the PS3's power button until you hear two beeps (one beep, then about 5 seconds and a second beep).
Your PS3 should now be set to Component video out and you should see video in the preview window in Hauppauge Capture.

How To Record Xbox 360 Game & Party Chat

• 1. Go to the Xbox Guide Menu
• 2. Go along to settings.
• 3. Select Voice.
• 4. Go down to voice output and select 'Play though both'. This will make the audio play out your TV and through your mic at the same time.

Depending on what game you are on, I highly recommend you turn down game volume as well as sometimes voice chat can't be heard because the game volume is too loud. However I guarantee that there will be a way to turn down your audio setting on whatever game you are on. Make sure you make it loud enough to hear, but quiet enough to make the voice chat clear and easy to hear.

I'm using Component video, but the preview window in Hauppauge Capture has incorrect colors

Most of the time this is caused by either one of the Component video connectors is not connected or you have swapped one of the colors. For example, if the Red connector is not connected correctly, your video picture will look green.

I see a change in brightness every few seconds in Hauppauge Capture and Hauppauge Capture while recording, streaming or playing back my video recordings. But my recordings are fine. What is going on?

If you are running an AMD graphics card in the PC which the HD PVR 2 is connected to, you may experience a slight change in brightness every few seconds while in the preview or edit screens. This is due to an issue with hardware acceleration that we have seen in some AMD drivers. This shift does not affect recordings and typically can be eliminated by either changing drivers for the graphics card or by disabling Hardware acceleration.

Video is jerky or broken up while capturing, yet my recordings are perfect. Why?

This is caused by either a slow processor in your laptop or desktop PC, or the display adapter is having a problem. Make sure your video card meets the minimum requirements. Also try updating to the latest drivers supplied by the manufacturer.
In September 2012, there was a problem with the ATI graphics driver which would cause jerky video or freezing of the video screen. This should be fixed with an update from ATI on their graphics drivers.

I get a black screen in the preview window when using Component video from a cable TV set top box.

Some set top boxes will disable or turn off the component output if the HDMI or DVI output is being used. Check to see how you have your Television connected to your set top box. You might need to disconnect the HDMI connector on your set top box when you want to record TV programs.

Audio pass through does not work

In order for the audio pass through to operate, you need to configure the Audio settings in the Hauppauge Capture application. Click on the Capture tab. In the Audio input section, choose your audio source from the drop down menu ( RCA, HDMI ). Once configured, the HD PVR 2 will retain these settings. Note: the HD PVR 2 must be powered on for the pass through to operate.

My video recordings look pixelated with fast motion. What can I do?

Increasing the recording bitrate will eliminate motion artifacts in your recordings. In Haupauge Capture, in the Capture tab make sure Variable is selected. Than start with Quality set to 11 Mbits/sec. This should give you very good quality. You can continue to increase the Quality up to a maximum of 14 Mbists/sec.

You can experiment with other settings, but in our experience, these are good for uploading to YouTube.

What resolutions and bit rates are supported using the HD PVR 2?

• Video record resolutions are 1080p30, 720p60, 540p60, 480p60 and a number of downscale variants of these formats.
• You can record at datarates from 1Mbs to 13.5Mbs. If you choose Variable, the maximum recording datarate is about 1.5 times the selected rate. As an example, if you have Variable selected and set the Quality to 14Mbits/sec, the maximum rate will be about 21 Mbits/sec.

How much disk space will Hauppauge Capture take when recording?

Approximately 2 GB per hour at 5Mb/s setting.
Approximately 4 GB per hour at 9Mb/s setting.
Approximately 6 GB per hour at 13.5 Mb/s setting.

Hauppauge Capture hangs during the installation. What can I do?

Check for the presence of 'Constant Guard' from Exfinity. If present, uninstall it, then re-run the installation for Hauppauge Capture. Once installed you can reinstall Constant Guard.

How can I record party chat from the Xbox One?

Here's a tip from an HD PVR 2 user:
'With the Xbox One, to record game commentary I do this: in Kinect settings, use the Kinect mic which forces the party chat to come out of the TV speakers. The Hauppauge game recorder will then pick up the party chat when recording game audio.

In order to record your voice (which won't come through the speakers and be picked up), you need to have a Mic plugged in to your PC and place near your face as you do. Then make sure in Hauppauge Capture you select the mic in the drop down menu and set level.

Then you will get the game chat and the game audio recorded, and you speak to your party via Kinect microphone. Basically, one mic to chat with your party and one mic to record your game commentary.'

Hauppauge Capture is not responding to the record button on my Rocket. How can I restart Device Central?

Device Central is a Windows service which monitors the record button on your Hauppauge recorder. Sometimes Device Central will close. If so, you can restart it by going to Windows Explorer and looking in ProgramFiles -> Hauppauge -> DeviceCentral and then running the program HCWDCTrayTool.exe

How can I adjust the color settings of my recordings

Hauppauge Capture, with most HD PVR recorders, can adjust the color settings of both the recordings and the passthrough video.

To adjust the color settings, open Hauppauge Capture and go to the Capture tab. Then click the Advanced button at the bottom and go to Video Proc Amp. Here you will see the color and briteness settings.