Global Nav Open Menu Global Nav Close Menu; Apple; Shopping Bag +. Garmin Support Center is where you will find answers to frequently asked questions and resources to help with all of your Garmin products. When you plug the device into your USB, Windows will look for the associated driver, if it cannot find this driver then you will be prompted to insert the driver disc that came with your device. Common USB Device errors are ‘ usb port not working ‘, ‘device descriptor request failed error’ or ‘bugcodeusbdriver’ issues.
Improvements and fixes
This update includes a fix for an incorrect device driver (“Microsoft – WPD – 2/22/2016 12:00:00 AM - 5.2.5326.4762”) that was released by a third-party on March 8, 2017 that affected a small group of users with USB connected phones or other media devices that rely on Media Transfer Protocol (MTP). If the driver is on your system, when any of these devices are connected, Windows will try to install this driver. These devices will not be connected until the driver is removed. This incorrect driver was removed from Windows Update the same day, but it may have been downloaded to your computer. After installing this update the incorrect driver will be removed.
How to get this update
This update will be downloaded and installed automatically from Windows Update. To get the stand-alone package for this update, go to the Microsoft Update Catalog website.
If you are not able to connect your phone or media device via USB and are not running one of these Windows versions, you can still remove this driver using the process described here:
*Only compatible with Windows Vista/7/8/10 OS (Does not operate on Mac OS)
This article includes all of the software downloads. Navigate through the tabs to select the software you need, click on the red 'Click here' link to download the program of your choice.
Device Updater
OS Requirements: Windows Vista/7/8/10
*Used to download updates for GTX, BDX, X4, Livewire, ITSX
Click hereto download the Device Updater.
Make sure all devices are unplugged during the install process.
Livelink Gen-II
OS Requirements: Windows Vista/7/8/10
Datronicsoft port devices driver download for windows 7. *Datalogging software.
Click hereto download Livelink Gen-II.
Download Eetools Usb Devices Driver Windows 7
Make sure all devices are unplugged during the install process.
Advantage III
OS Requirements: Windows Vista/7/8/10
Click hereto download Advantage III.
Make sure all devices are unplugged during the install process.
Drivers
Windows 32bit drivers click here.
Windows 64bit drivers click here.
Install Instructions
Download driver ashley dsp 4.8.
If you installed the SCT device updater before you plugged the device in then this should be easy to fix.
With your device connected:
Download Eetools Usb Devices Drivers
Open your computers Device Manager.
Look for a device that is not installed like one with a yellow exclamation mark. (Here is a screenshot of what you are looking for.)
If you see this, right click it and select update driver.
A new window should open up and give you the option to either automatically search, or browse for files.
Click browse for files
Navigate to the folder you downloaded, and select “Open”.
If you did this correctly, it’ll tell you your drivers have successfully been updated and once you click “OK” you should see something similar to the picture below.
Now your communication should work between the device and the computer. With most devices, you will want to unplug it and plug it back in and restart the device updater. Then click “Display Device Settings and Serial” and if the serial number shows up, it is communicating.
Update Agent for GT's
How do I update my Bully Dog GT Tuner?
Basic Steps to Update a GT Tuner
1. Run the Update Agent.
2. Connect the Micro SD card to your computer.
3. Choose the vehicle application and let the Agent search.
4. Click the Update button.
Spyder4 Driver Installer. Help Desk Software by Kayako support.datacolor.com/index.php? By Kayako support.datacolor.com/index.php? The Datacolor Retail Paint portals aggregate support information in one location, making it easy to access manufacturers’ databases, frequently asked questions, tutorial videos, remote support assistance, security license patches and much more. If a problem with your Datacolor product occurs, it’s always recommended that you upgrade to the latest version of the software. So view and download the latest updates for Datacolor’s color management software. Jan 22, 2021 Datacolor Introduces High-Efficiency Benchtop January 19, 2021 Here’s What You Get When You Invest in a November 16, 2020 These Eight Factors Can Influence the Way You November 11, 2020 Datacolor introduces ColorReader Spectro color October 27, 2020. 
5. When the Update is finished, put the Micro SD card in the GT.
6. Update the GT Platinum from the SD card by choosing Update GT Software, or Update GT Firmware on the Main Menu. (option will be all the way at the bottom of the main menu.)
Detailed Steps to Update a GT Tuner
Where do I Find the Bully Dog Light Duty Update Agent for a Bully Dog Gauge GT Tuner?
To install the Bully Dog Light Duty Update Agent please open the following link. Then open and run the file.
- Open the update agent. Note: the tune will need to be uninstalled from your vehicle to update. You can check the vehicle is stock by going to show settings, the status will read “installed” or “not installed”
- Connect the SD with either the card reader or the GT itself and the USB cable
- Highlight the card in the update agent, and select “select device”
4. Select your device (40417, 40420, etc.) then select “download and upgrade”
5. Wait for the download to finish, you will see this message.
6. Select ok, then with the sd card in the device, go to change vehicle at the top of the menu, if it is the first time updating, and select your vehicle. Or go to update software at the bottom of the main menu to update with the latest files.
How do I update my Bully Dog GT Tuner?
Basic Steps to Update a GT Tuner
1. Run the Update Agent.
2. Connect the Micro SD card to your computer.
3. Choose the vehicle application and let the Agent search.
4. Click the Update button.
Spyder4 Driver Installer. Help Desk Software by Kayako support.datacolor.com/index.php? By Kayako support.datacolor.com/index.php? The Datacolor Retail Paint portals aggregate support information in one location, making it easy to access manufacturers’ databases, frequently asked questions, tutorial videos, remote support assistance, security license patches and much more. If a problem with your Datacolor product occurs, it’s always recommended that you upgrade to the latest version of the software. So view and download the latest updates for Datacolor’s color management software. Jan 22, 2021 Datacolor Introduces High-Efficiency Benchtop January 19, 2021 Here’s What You Get When You Invest in a November 16, 2020 These Eight Factors Can Influence the Way You November 11, 2020 Datacolor introduces ColorReader Spectro color October 27, 2020.
5. When the Update is finished, put the Micro SD card in the GT.
6. Update the GT Platinum from the SD card by choosing Update GT Software, or Update GT Firmware on the Main Menu. (option will be all the way at the bottom of the main menu.)
Detailed Steps to Update a GT Tuner
Where do I Find the Bully Dog Light Duty Update Agent for a Bully Dog Gauge GT Tuner?
To install the Bully Dog Light Duty Update Agent please open the following link. Then open and run the file.
- Open the update agent. Note: the tune will need to be uninstalled from your vehicle to update. You can check the vehicle is stock by going to show settings, the status will read “installed” or “not installed”
- Connect the SD with either the card reader or the GT itself and the USB cable
- Highlight the card in the update agent, and select “select device”
4. Select your device (40417, 40420, etc.) then select “download and upgrade”
5. Wait for the download to finish, you will see this message.
6. Select ok, then with the sd card in the device, go to change vehicle at the top of the menu, if it is the first time updating, and select your vehicle. Or go to update software at the bottom of the main menu to update with the latest files.